RoofZoo Herd Ambassador Terms

Terms version: rz-herd-ambassador-terms-2026-10-27-v3

These terms are between Hansen Sales Inc, DRE 02240122, 111 S. Walnut Ave., Ripon, CA 95366 ("RoofZoo," "we," "us") and you, the Herd Ambassador ("you").

1. Joining is voluntary

You don't have to post anything. Share RoofZoo posts when you like them.

2. Your thank-you kit

We'll send you one thank-you kit (a tee, a pin, a plush giraffe and a card). Everyone in the pilot gets the same kit, once. It does not depend on how much you post. If you have referred anyone to RoofZoo or Hansen Sales Inc in the last 90 days, we'll wait until 90 days have passed since that referral before we send your kit, so the kit is never tied to a referral.

3. No referrals, ever

The kit is not payment for referrals. You won't get anything, now or later, for sending us buyers, sellers, renters, names, contact info or leads, or for any sale, lease or loan. Don't ask for, collect or pass along anyone's contact info for us. Don't accept anything from anyone for pointing them to RoofZoo, and don't offer anything to anyone to use RoofZoo.

4. You are not our agent

You are not an employee, agent or representative of RoofZoo or Hansen Sales Inc. Don't give real estate or loan advice, and don't ask people if they want to buy or sell. Don't share or post about a specific home for sale or rent, a listing, an open house or a price. Share RoofZoo brand posts, Zoo Crew posts and Reels only. If someone has a buying or selling question, point them to roofzoo.com.

5. Disclosure on every post

Start every post about RoofZoo with "#ad Gifted by @roofzoo3". On video, Reels and Stories, show it on screen and say "RoofZoo sent me this for free." If the platform offers a paid partnership label, turn it on too, and keep "#ad Gifted by @roofzoo3" in the caption. Do this on every post, every time.

6. Be honest

Only say things you really believe and know are true. You are always free to say what you really think about RoofZoo, good or bad, anywhere. Nothing in these terms stops you. If you bought or sold a home with us, please keep your Herd posts about RoofZoo the site, not about your own sale or purchase, your agent, your price or your timing.

7. Fair housing and no money talk

Talk about homes and places, never about who lives somewhere or who a home is right for. Don't use words about race, color, religion, sex, gender, sexual orientation, disability, familial status, age, national origin or any other protected group, or words like "family friendly," "safe," "low crime," "exclusive" or "great schools." Don't mention rates, payments, prices or any other money numbers. Don't post photos of other people's homes, or of people, without their OK, and don't post anyone's address.

8. Who can join

You must be 18 or older. You can't be a Herd Ambassador if you are, or work for:

a real estate agent, broker or brokerage (any brokerage, including ours);
a lender, mortgage broker or loan officer;
a title, escrow or settlement company;
a home inspection or pest inspection company;
an appraiser or appraisal company;
a home warranty company;
an insurance agent, broker or company;
a real estate attorney or law firm; or
any other company that provides services in a home sale, purchase or loan closing.

9. Contact us

Program questions, requests to stop resharing, or ending your spot: email support@roofzoo.com.

To ask to see or delete your info: email privacy@roofzoo.com.

10. Local businesses

If you sign for a business, don't use RoofZoo's name or Zoo Crew characters in your own ads, signs or menus, and don't say you're partnered with, sponsored by or recommended by RoofZoo. RoofZoo doesn't recommend or vouch for any business, and we don't trade referrals, discounts or anything else with Herd businesses. Anyone posting for your business uses "#ad Gifted by @roofzoo3" on every post.

11. Resharing

You let us reshare your RoofZoo posts on RoofZoo's own social accounts, with credit to you. When we reshare, we'll say it's a Herd Ambassador post and that we sent you free swag. You can ask us to stop at support@roofzoo.com, and we won't reshare your posts after that.

12. Your info and how long we keep it

We use your name, social handle, email, shipping address, T-shirt size and business name (if any) only to send your kit and run the Herd. We share your shipping address only with the carrier or shipping company that ships your kit. We don't sell your info or use it for marketing.

We delete your shipping address and T-shirt size 90 days after your kit is delivered or returned to us. If your kit ships but is never delivered or returned, we delete them 90 days after it ships. If your kit never ships, we delete them when the pilot ends. If we ship your kit again after a return, these 90 days start over from the new shipment.

We keep a record of your acceptance of these terms (your name, social handle, email, business name if any, the terms version, the time you accepted and the name you typed) and our kit log (what we sent you, when it shipped, and the date we checked the 90-day wait in clause 2) for 5 years after the Herd program ends, then delete them.

To ask to see or delete your info, email privacy@roofzoo.com. If you ask us to delete it, we'll delete your shipping address, T-shirt size and everything else right away, except the records in the paragraph above, which we keep for the 5 years. If there is an open dispute about your spot, your posts or your kit, we may keep what we need for it until it is resolved, then delete it.

13. Checks, fixes and ending

We check Herd posts each week during the pilot. If a post is missing the disclosure or breaks these terms, we'll ask you to fix or remove it, and if it isn't fixed we may end your spot. Either of us can end this any time, for any reason, by email. To end your spot, email support@roofzoo.com. You keep the kit.

How you accept these terms

You accept these terms on the sign-up form at roofzoo.com/herd/ambassadors/ by typing your full name, checking the box that says you agree to these terms, and selecting Join the Herd. Your typed name and that click are your signature. We save your typed name, the time you accepted and the terms version shown below.

We'll email you a copy of these terms after you sign up. You can also save or print this page at any time.

Signing up does not guarantee a kit. We first check that you can join under clause 8 and apply the 90-day wait in clause 2. Your spot starts when we email you to confirm it.

Terms version: rz-herd-ambassador-terms-2026-10-27-v3

Hansen Sales Inc, DRE 02240122 | Equal Housing Opportunity